April 27, 2012
Dear Sol and Mayer,
Almost two years has passed since I started a business relationship with Eastern Tabletop Corporation. I think it is time for me to express my deep appreciation for the produces and service that Eastern has provided to me over this period of time. As you know I am not an easy person to sell to but when a business relationship goes as smoothly as ours has, I wanted to put my satisfaction in writing so that you could share your success with other potential clients.
Our first business transaction involved the purchase of approximately 50 induction chafing dishes. At first I did not understand why your product was a little more expensive than some of the other vendors that I was researching. If you remember I requested samples and then I brought in an owner of a sheet metal fabrication company to help me evaluate differences. One of the first things we learned after measuring the thickness of the chafers, Eastern’s products were made from a thicker gauge of sheet metal. Anyone in the industry should know that thicker sheet metal holds heat at a more consistent temperature than a thinner gauge. We also like the design from a durability stand point.
All of the products have been shipped to me in a timely manner and arrived undamaged. As far as problems with the products, there hasn’t been any.
Should you have any customers that would like to know what it is like to deal with Eastern Tabletop, they can feel free to contact me at 502-419-9225 and I would be pleased to share my experiences.
William Rothballer CCM, CCE
General Manager / COO University Club
Louisville Kentucky 40221
* Customer Name and Facility Information available upon request.
April 10, 2014
To Whom It May Concern:
Our Facility has been in the hospitality industry for over thirty years. Our corporation features eight banquet facilities throughout New Jersey; each facility executing over one hundred weddings per year and hosting a plethora of different social and corporate events. Consequently, it is of the utmost importance that the quality and appearance of our banquet equipment and product displays not only measure up to company standards, but also meet the expectations of our clients.
Eastern Tabletop took us on as a Corporate Account customer in 2002. Prior to that time, our corporation struggled to find a reliable, reasonably-priced equipment manufacturer. Eastern Tabletop’s buffetware, servingware, chafing dishes, and product displays have met, if not exceeded, our expectations. Furthermore, the convenience that comes from purchasing all necessary banquet equipment from a single source is extremely favorable.
In addition to the satisfaction that has come with the product quality, it has been a pleasure working with Yossi and Sol. Not only are Yossi and Sol prepared with comprehensive product information, but they are also two of the kindest sales representatives one could ever encounter. Their strong work ethic and friendly demeanor make it apparent that customer satisfaction is the company’s top priority.